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Lucky Les's Privacy Policy

Respecting your privacy

Lucky Les respects your right to privacy and is committed to safeguarding the privacy of customers and website visitors.

This policy sets out how Lucky Les collects and treats your personal information.

“Personal information” is information which is identifiable as being about you."

 

About Lucky Les

Lucky Les operates as an individual and develops apps as a hobby and has no affiliation with third party organisations other than the use of a third party analytic provider for the purpose of managing App performance data.  

Lucky Les is committed to developing "safe to use" apps and works to comply with all expected privacy policies, typically Data Safety and User Privacy and Security.  

 

Data Collection       

No personal data is collected by any Lucky Les app.  Only performance and analytical data is collected through the use of Lucky Les Apps, this data is typically crash and app performance data which is used for performance analysis, bug fixes and app improvements. 

If an app user sends email feedback to the developers email address then the sender should not include any personal or sensitive information  and the feedback should provide sufficient information for the concern or feedback to be investigated.  As such no personal information, or app performance data will be sold, given away, or traded for goods or services. 

 

Collection of personal information

Lucky Les apps do not use or collect personal information, there are no user login or password requirements and no personal information is requested by the use of a Lucky Les app. The email feedback from this website process is the only process where personal information may be received by Lucky Les.  Details sent using the Email feedback process is typically the senders email address and other details provided by the sender in the context of reporting a complaint or providing user feedback.  

 

How Lucky Les collects your personal information

As stated, the only available process available for personal or sensitive information to be collected is through the email feedback process. Any user providing feedback to Lucky Les should not include any personal or sensitive information, limiting any information to essential information sufficient to allow the feedback or concern to be investigated. 

 

Use and disclosure of your personal information

In the event that user feedback is received through the user feedback email process then any essential information will be used solely for the purpose to respond to the feedback.

 

Access to your personal information

This is not a likely requirement however if a user accidentally transmits personal information via the email process a simple request to delete previous messages will be complied and acknowledged.   

 

Complaints about privacy

If you have complaints about the Lucky Les Privacy Policy please send details of any complaint by using the "Contact" link provided below.  

 

Security of your personal information

Lucky Les treats security of personal information with the highest level of importance. Any personal details provided by a user through the email feedback process will be deleted once the senders feedback has been addressed and acknowledged by the sender.  

 

Advertising cookies

None of the Lucky Les apps distributed through the use of the Amazon App Store will contain ads. As such no advertising cookies will be sent to the users device. 

 

Analytical Data 

A third party analytical provider is used to collects app performance data, typically device model, android level, app start time and app crash information. Performance and analytical data is used solely for the purpose of monitoring app health, to diagnose and fix bugs or crashes, or to make future performance improvements. The collection of crash and analytical performance data enables developers to understand the end users experience due to app failure.  

In the event of an app crash the collection of crash data, the app will only transfer device and app information for the purpose of analysing and identifying the cause of the app crash.

 

According to the ‘Crashlytics' Terms of Service, Crashlytics collects data such as:

  • Device information such as device id, model, name and version of the operating system.

  • Unique device identifiers

  • Location data at 'Country' level

  • App usage data

  • App processes being used at the time when the app failure/crash occurred. 

 

Changes to Privacy Policy

Please be aware that in the future Lucky Les may make changes to this Privacy Policy.  I may modify or change this policy at any time, in sole discretion and all modifications will become effective immediately upon posting or publishing of the modifications or changes on the Lucky Les web site. 

Please check back from time to time to review the Lucky Les Privacy Policy.

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